Refund Policy
Last updated: November 19th, 2025
1. General Policy
Sunshine Cleaning Jax LLC strives for exceptional service and customer satisfaction. If you have a concern, contact us at sunshinecleaningjaxllc@gmail.com with your booking details and reason for your request.
2. Cancellation Refunds
A full refund is available for cancellations made at least 48 business hours prior to your scheduled appointment. Cancellations with less notice may not be eligible for a refund.
3. No Refunds on Completed Services
Once a cleaning service has been performed as scheduled, all sales are final. There are no refunds for completed work. If you have an issue regarding the quality of service, please notify us within 24 hours of the visit so we can offer a re-clean or address your concern at our discretion.
4. Refund Processing
All approved refunds for eligible cancellations will be processed to the original payment method within 7-10 business days.
5. Changes to This Policy
This Refund Policy may be updated at any time. The effective date is always posted at the top of this page.
Contact Us
Questions or concerns? Contact us at sunshinecleaningjaxllc@gmail.com.